Work for Us | The Welcome Centre

Post: Advice, Guidance & Support (AGS) Caseworker

Post: Advice, Guidance & Support (AGS) Caseworker

Salary: £26,228 to £31,483 pro rata (FTE 37.5hrs) depending on experience

Contract type: Permanent subject to funding

Part time (22.5hrs per week over 3 days) 7.5hrs Weds, 7.5hrs Thurs, 7.5hrs Fri.

Location: Central Huddersfield, post not suitable for remote working

We work with individuals and families who are experiencing crisis. As a caseworker you will be expected to work in a person centred way to identify and understand the individuals needs and concerns and assist them with addressing these through signposting, advocacy and supporting them into services. All our services follow trauma informed practice principles.

You will undertake assessments with the individual to create clear action plans ensuring that they get the best possible outcomes. You will keep an ongoing caseload and build positive relationships, providing professional advice and guidance in times of hardship.

Key responsibilities:

  • Providing one to one support to people we support
  • Maintaining operational knowledge and partnerships
  • Producing information and guidance resources for people we support

Benefits of joining our team

  • Enhanced contractual leave, linked to length of service
  • Enhanced sick pay
  • Enhanced maternity/paternity/adoption/shared parental leave pay
  • Ongoing professional development opportunities
  • Access to Employee Assistance Programme
  • Access to Mentoring Programme
  • Potential to buy/sell contractual leave

Next steps

To apply, please download an application pack using the link below.

Application packs include a full Job Description and Person Specification for the role.

Please submit your CV and covering letter outlining why you feel you are suitable for this role.

All CV's and covering letters must be emailed to [email protected]

If you would like more information about this role, please email:

 [email protected]  

(Team Manager) to arrange an informal discussion over the phone.

Complete this optional Equality, Diversity and Inclusion monitoring form

Closing date for applications: Sunday 4th January 2026

Interviews: Interviews will take place w/c 12th January 2026. Short listed candidates will be contacted directly regarding interview arrangements.

We reserve the right to close the vacancy early if we receive sufficient applications.

Please do not wait to apply if you are interested in working with us.

Job Description
Person Specification
The Welcome Centre (Huddersfield) is registered in England and Wales under charity number 1151282. We are based at 15 Lord Street, Huddersfield HD1 1QB. We use cookies to improve your experience using this website.
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