Work for Us

Post: Advice, Guidance & Support (AGS) Caseworker

Salary: £27,277 to £32,742 pro rata (fte 37.5hrs) depending on experience

Contract type: Fixed term contract to 31 st March 2027 – possible extension subject to
funding.

Part time (22.5hrs per week over 3 days) 7.5hrs per day, specific days to be agreed
Location: central Huddersfield,some outreach across South Kirklees, post not suitable for
remote working

We work with individuals and families who are experiencing crisis. As a caseworker you will
be expected to work in a person centred way to identify and understand the individuals
needs and concerns and assist them with addressing these through signposting, advocacy
and supporting them into services. All our services follow trauma informed practice
principles.

You will undertake assessments with the individual to create clear action plans ensuring that they get the best possible outcomes. You will keep an ongoing caseload and build positive relationships, providing professional advice and guidance in times of hardship.

Key responsibilities:

• Providing one to one support to people we support
• Maintaining operational knowledge and partnerships
• Producing information and guidance resources for people we support
•  Supporting outreach initiatives across South Kirklees
  

Benefits of joining our team

• A supportive, empowering working environment
• Enhanced contractual leave, linked to length of service
• Enhanced sick pay and Death in Service benefit
• The Welcome Centre is a Living Wage Employer and offers competitive salary rates.
• Enhanced maternity/paternity/adoption/shared parental leave pay
• Ongoing professional development opportunities
• Access to Employee Assistance Programme
• Access to Mentoring Programme
•  Potential to buy/sell contractual leave

Next steps

To apply, please download and read the attached Job Description and Person Specification.

Please submit your CV and covering letter outlining why you feel you are suitable for this role. We value your authentic voice, please submit original personal responses. 

If you would like more information about this role, please email [email protected] to arrange an informal discussion over the phone.

All applications must be emailed to [email protected]

Complete this optional Equality, Diversity and Inclusion monitoring form

Closing date for applications: 5pm Monday 6 th April 2026

Interviews: successful candidates will be invited to interview w/c 13 th April 2026.
We reserve the right to close the vacancy early if we receive sufficient applications.

Please do not wait to apply if you are interested in working with us.