Contact us
Our staff team are here to help; please contact us using the details below or the general enquiry form.
The Welcome Centre
We have two locations for our food bank, one for clients and one for donors. Please ensure you go to the correct location.
Get in touch
- General enquiries 01484 515086 from 9.30 am to 4.30 pm
- Referrals 01484 340034 between 10 am and 4 pm Monday to Friday
- email on [email protected]
- Please note we are closed across all sites on Monday 28th August for the Bank Holiday.
Food bank collection point and postal address
- 15 Lord Street, Huddersfield HD1 1QB
- We are open from 10 am to 4 pm Monday to Friday for pack collection and to receive financial donations, excluding Bank Holidays.
Donations centre - to drop off donations of food and goods
- Unit 10-11 Queens Mill Industrial Estate, Queens Mill Road, Lockwood, HD1 3RR
- You'll find us on the same industrial estate as Signs Express
- We are open from Monday to Friday (excluding Bank Holidays) between 10.00 am to 4 pm for your donations
Ellie Coteau - Chief Executive
Ellie ensures The Welcome Centre delivers a high-quality service to people in need in the community. She’s responsible for the centre achieving its operational and strategic aims.
She manages and supports the staff team, policy development and stakeholder engagement. Also, Ellie secures funding for the centre and manages the strategic plan for the future.
To contact Ellie call 07510 188886 or email Ellie here
Mike Bristow - Office and Development Manager
Mike is responsible for the development and maintenance of our IT infrastructure, and digital and referral systems, across both our sites. Mike is also responsible for our Lord St premises management, our Lord St food bank volunteers and processes, and volunteer recruitment and induction.
To contact Mike call 01484 515086 or email Mike here
Emma Greenough - Fundraising Manager
Emma runs all the promotional activities for The Welcome Centre, including the website and social media. She also develops relationships within the community and the business sector.
She supports a wide range of activities to generate both financial support and food donations in line with our marketing and fundraising strategy. Speak to Emma if you want to discuss donations, events, partnerships or fundraising.
To contact Emma call 07564 776024 or email Emma here
Charlie Taylor Advice - Guidance and Support Manager (AGS)
Charlie's role as Advice, Guidance and Support service manager is to develop and deliver the AGS service to ensure we provide high-quality, accessible provision to all our clients and referring agencies. To maintain and develop good working partnerships within Kirklees and to deliver and develop training for our clients, staff and volunteers.
To contact Charlie call 01484 515086 or email Charlie here
Jess Johnstone - Operations Manager
Jess is responsible for overseeing operations at our warehouse site in Lockwood, including managing the staff and volunteer teams based at the warehouse. Jess and her teams are responsible for processing donated and purchased stock, and preparation of food packs for the people we support.
Contact Jess on 07564 777915 or email Jess here
Duncan Shaw - Advice, Guidance & Support (AGS) Caseworker
Duncan supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Duncan on 01484 515086 or email Duncan here
Jully Gaye - Advice, Guidance & Support (AGS) Caseworker
Jully supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Jully on 01484 515086 or email Jully here
Rachael Eastwood - Advice, Guidance and Support (AGS) Caseworker
Rachael supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Rachael here on 01484 515086 or email Rachael here
Stacey Gomes-Siqueira - Advice, Guidance & Support (AGS) Caseworker
Stacy supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Stacey on 01484 515086 or email Stacey here
Katie Peel - Operations Assistant
Katie supports Jess in overseeing our day-to-day warehouse operations, including volunteer training and support and stock processes.
Contact Katie on 07564 775734 or email Katie here
Paul Dickinson - Driver
Paul is our driver, responsible for delivering food packs to clients who are unable to access the centre. Paul also assists with stock movement between our warehouse and main centre as well as collections from our local food suppliers.
Richard Whiteley - Chair of Trustees