Contact us
Our staff team are here to help; please contact us using the details below or the general enquiry form.
The Welcome Centre
We have two locations for our food bank, one for clients and one for donations. Please ensure you go to the correct location.
Get in touch
- General enquiries 01484 515086 from 9.30am to 4.30pm or contact one of the team using their details below
- email on [email protected]
- Please note if you need a referral please see here for more information - we are unable to accept referrals directly from clients
Food bank collection point and postal address
- 15 Lord Street, Huddersfield HD1 1QB
- We are open from 10am to 4pm Monday to Friday for pack collection and to receive financial donations, excluding Bank Holidays.
Donations centre - to drop off donations of food and goods
- Unit 10-11 Queens Mill Industrial Estate, Queens Mill Road, Lockwood, HD1 3RR
- You'll find us on the same industrial estate as Signs Express
- We are open from Monday to Friday (excluding Bank Holidays) between 10am and 4pm for your donations
Jill Knowles - Acting Chief Executive
Jill ensures The Welcome Centre delivers a high-quality service to people in need in the community. She’s responsible for the centre achieving its operational and strategic aims.
She manages and supports the staff team, policy development and stakeholder engagement, and manages the strategic plan for the future.
Contact Jill on 01484 515086 or email Jill here
Jess Johnstone - Operations Manager
Jess is responsible for overseeing operations at our warehouse site in Lockwood, including managing the staff and volunteer teams based at the warehouse. Jess and her teams are responsible for processing donated and purchased stock, and preparation of food packs for the people we support.
Contact Jess on 07564 777915 or email Jess here
Charlie Taylor - Fundraising Manager
Charlie's role as Fundraising Manager is to coordinate all of our Marketing and Fundraising for the organisation.
Contact Charlie on 01484 515086 or email Charlie here
Stacey Gomes-Siqueira - Advice, Guidance & Support (AGS) Team Leader
Stacey leads our Advice Guidance & Support team providing clients support through signposting, advocacy, supporting them into services, and client grants
Contact Stacey on 01484 515086 or email Stacey here
Rachael Eastwood - Advice, Guidance and Support (AGS) Caseworker
Rachael supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Rachael on 01484 515086 or email Rachael here
Jully Gaye - Advice, Guidance & Support (AGS) Caseworker
Jully supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Jully on 01484 515086 or email Jully here
Helen Scatchard - Advice, Guidance & Support (AGS) Caseworker
Helen supports our clients through signposting, advocacy, supporting them into services, and client grants.
Contact Helen on 01484 515086 or Email Helen Here
Katie McKay - Operations Assistant
Katie supports Jess in overseeing our day-to-day warehouse operations, including volunteer training and support and stock processes.
Contact Katie on 07564 775734 or email Katie here
Laura Howie - Operations Assistant
Laura supports Jess in overseeing our day-to-day operations at Lord Street, including volunteer training and supporting office management.
Contact Laura on 01484 515086 or Email Laura Here
Andrew Tomlinson - Chair of Trustees
Ellie Coteau - Chief Executive (maternity until April 2025)
Sue Bramald - Delivery Driver / Operations Assistant
Sue supports the operations team and delivers to our clients who are unable to collect their food packs.
Contact Sue on 01484 515086 or Email Sue Here
