Contact us | The Welcome Centre

Our Lord Street main office remains closed to the public. Please do not visit unless you have contacted us first. 

 Donations centre - to drop off donations

  • Unit 10-11 Queens Mill Industrial Estate, Queens Mill Road, Lockwood, HD1 3RR
  • We are open from Monday to Friday (excluding Bank Holidays) between 10.15 am to 1.15 pm for your donations. 
  • Please do not visit if you have any symptoms of Covid or have been asked to isolate.   

Postal address

15 Lord Street, Huddersfield HD1 1QB


  Phone us 

  • General enquiries 01484 515086 from 9.30 am to 4.30 pm
  • Referrals 01484 340034 between 10 am and 4 pm Monday to Friday  

Contact us via Facebook Messenger 

m.me/TheWelcomeCentreHudd

Kate Auker - Chief Executive (Maternity cover for Ellie Coteau)

Kate ensures The Welcome Centre delivers a high-quality service to people in need in the community. She’s responsible for the centre achieving its operational and strategic aims. 

She manages and supports the staff team, policy development and stakeholder engagement. Also, Kate secures funding for the centre and manages the strategic plan for the future.  

To contact Kate call 01484 515086 or email [email protected]

Mike Bristow - Centre Manager

Mike is responsible for the day-to-day running of our Lord Street site, including recruiting, training, and managing our volunteers.

To contact Mike call 01484 515086 or email [email protected]

Emma Greenough - Fundraising Manager

Emma runs all the promotional activities for The Welcome Centre, including the website and social media. She also develops relationships within the community and the business sector.

She supports a wide range of activities to generate both financial support and food donations in line with our marketing and fundraising strategy. Speak to Emma if you want to discuss donations, events, partnerships or fundraising. 

To contact Emma call 01484 515086 or email [email protected]

Dave Woodward - Warehouse Manager

Dave oversees the operation of the warehouse, manages stock levels and supports the volunteers at our second site. He ensures donations are collected, stored and delivered safely with minimum wastage and keeps records of our stock needs. 

To contact Dave call 01484 515086

Kerry Fowden Advice - Guidance and Support Manager (AGS)

To contact Kerry call 01484 515086 , mobile 07762953704 or email [email protected]

Charlie Taylor - Deputy Advice, Guidance and Support Manager (AGS)

Charlie supports the management of the Advice, Guidance & Support Service at The Welcome Centre. She will be expanding the AGS service to offer tailored financial support to empower our clients and help move them into financial independence. 

She works one-to-one with clients to identify reasons they are in financial crisis and offers budgeting advice to maximise their income and look at ways of reducing expenditure.  

To contact Charlie call 01484 515086 or email [email protected]

Jeanne Watson  - Chair of Trustees

Jeanne worked for 20 years as a Secondary Headteacher. Now retired, Jeanne leads our Board of passionate and enthusiastic trustees. Jeanne and the Board work closely with our Chief Executive to steer The Welcome Centre's strategic aims and ensure our charity's proper governance. As well as being Chair of Trustees, she is a regular and enthusiastic volunteer at both Welcome Centre sites.  

To contact Jeanne email [email protected]

Ellie Coteau - Chief Executive (maternity leave until January 2022)

General enquiry

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The Welcome Centre (Huddersfield) is registered in England and Wales under charity number 1151282. We are based at 15 Lord Street, Huddersfield HD1 1QB. We use cookies to improve your experience using this website.
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