Contact us | The Welcome Centre

The Welcome Centre

We have two locations for our food bank, one for clients and one for donors. Please ensure you go to the correct location.  

Donations centre - to drop off donations of food and goods

  • Unit 10-11 Queens Mill Industrial Estate, Queens Mill Road, Lockwood, HD1 3RR
  • You'll find us on the same industrial estate as Signs Express
  • We are open from Monday to Friday (excluding Bank Holidays) between 10.00 am to 4 pm for your donations

Food bank collection point and postal address

  • 15 Lord Street, Huddersfield HD1 1QB
  • We are open from 10 am to 4 pm Monday to Friday for pack collection and to receive financial donations, excluding Bank Holidays. 

Phone us 

  • General enquiries 01484 515086 from 9.30 am to 4.30 pm
  • Referrals 01484 340034 between 10 am and 4 pm Monday to Friday  

Contact us via Facebook Messenger 

m.me/TheWelcomeCentreHudd

Ellie Coteau  - Chief Executive

Ellie ensures The Welcome Centre delivers a high-quality service to people in need in the community. She’s responsible for the centre achieving its operational and strategic aims. 

She manages and supports the staff team, policy development and stakeholder engagement. Also, Ellie secures funding for the centre and manages the strategic plan for the future.  

To contact Ellie call 01484 515086 or email Ellie here

Mike Bristow - Centre Manager

Mike is responsible for the day-to-day running of our Lord Street site, including recruiting, training, and managing our volunteers.

To contact Mike call 01484 515086 or email Mike here

Emma Greenough - Fundraising Manager

Emma runs all the promotional activities for The Welcome Centre, including the website and social media. She also develops relationships within the community and the business sector.

She supports a wide range of activities to generate both financial support and food donations in line with our marketing and fundraising strategy. Speak to Emma if you want to discuss donations, events, partnerships or fundraising. 

To contact Emma call 01484 515086, mobile 07564 776024 or email Emma here

Kerry Fowden Advice - Guidance and Support Manager (AGS)

Kerry’s role as Advice, Guidance and Support service manager is to develop and deliver the AGS service to ensure we provide high quality, accessible provision to all our clients and referring agencies. To maintain and develop good working partnerships within Kirklees and to deliver and develop training for our clients, staff and volunteers. 

To contact Kerry call 01484 515086, mobile 07762953704 or email Kerry here

Charlie Taylor - Deputy Advice, Guidance and Support Manager (AGS)

Charlie supports the management of the Advice, Guidance & Support Service at The Welcome Centre. She will be expanding the AGS service to offer tailored financial support to empower our clients and help move them into financial independence. 

She works one-to-one with clients to identify reasons they are in financial crisis and offers budgeting advice to maximise their income and look at ways of reducing expenditure.  

To contact Charlie call 01484 515086, mobile 07947 589146,  or email Charlie here

Jess Johnstone - Warehouse Manager

Jess is responsible for the day to day running of our warehouse. She oversees donations of goods, manages our stock and recruits, trains and manages our pool of warehouse and driver volunteers.

Contact Jess on 07564 777915 or email Jess here

Duncan Shaw - Grants Administrator

Duncan processes all of our client grant applications. 

Email Duncan here

Katie Peel - General Assistant

Katie assists the Centre Manager with the day-to-day running of our Lord Street site. This includes supporting the recruitment, training, and management of our volunteers. 

Contact Katie on 01484 515086 or email Katie here

Paul Dickinson - Driver

Paul is our driver, responsible for delivering food packs to clients who are unable to access the centre. Paul also assists with stock movement between our warehouse and main centre as well as collections from our local food suppliers. 

Jeanne Watson  - Chair of Trustees

Jeanne worked for 20 years as a Secondary Headteacher. Now retired, Jeanne leads our Board of passionate and enthusiastic trustees. Jeanne and the Board work closely with our Chief Executive to steer The Welcome Centre's strategic aims and ensure our charity's proper governance. As well as being Chair of Trustees, she is a regular and enthusiastic volunteer at both Welcome Centre sites.  

Email Jeanne here

General enquiry

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The Welcome Centre (Huddersfield) is registered in England and Wales under charity number 1151282. We are based at 15 Lord Street, Huddersfield HD1 1QB. We use cookies to improve your experience using this website.
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