The Welcome Centre
We have two locations for our food bank, one for clients and one for donations. Please ensure you go to the correct location.
Get in touch
- General enquiries 01484 515086 from 9.30am to 4.30pm or contact one of the team using their details below
- email on [email protected]
- Please note if you need a referral please see here for more information - we are unable to accept referrals directly from clients
Food bank collection point and postal address
- 15 Lord Street, Huddersfield HD1 1QB
- We are open from 10am to 4pm Monday to Friday for pack collection and to receive financial donations, excluding Bank Holidays.
Donations centre - to drop off donations of food and goods
- Unit 10-11 Queens Mill Industrial Estate, Queens Mill Road, Lockwood, HD1 3RR
- You'll find us on the same industrial estate as Signs Express
- We are open from Monday to Friday (excluding Bank Holidays) between 10am and 4pm for your donations
![Jill Knowles](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1768/tile_fit_007_WelcomeCentre__11April24__nexpo1.jpg)
Jill Knowles - Acting Chief Executive
Jill ensures The Welcome Centre delivers a high-quality service to people in need in the community. She’s responsible for the centre achieving its operational and strategic aims.
She manages and supports the staff team, policy development and stakeholder engagement, and manages the strategic plan for the future.
Contact Jill on 01484 515086 or email Jill here
![Jess Johnstone](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1844/tile_fit_040_WelcomeCentre_New_27Jan22__nexpo1.jpg)
Jess Johnstone - Operations Manager
Jess is responsible for overseeing operations at our warehouse site in Lockwood, including managing the staff and volunteer teams based at the warehouse. Jess and her teams are responsible for processing donated and purchased stock, and preparation of food packs for the people we support.
Contact Jess on 07564 777915 or email Jess here
![Charlie Taylor](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1572/tile_fit_022_WelcomeCentre_Hudds_Oct23_byHeatherMagner.jpg)
Charlie Taylor - Advice, Guidance and Support Manager (AGS)
Charlie's role as Advice, Guidance and Support service manager is to develop and deliver the AGS service to ensure we provide high-quality, accessible provision to all our clients and referring agencies. To maintain and develop good working partnerships within Kirklees and to deliver and develop training for our clients, staff and volunteers.
Contact Charlie on 01484 515086 or email Charlie here
![Rachael Eastwood](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1586/tile_fit_010_WelcomeCentre_Hudds_Oct23_byHeatherMagner.jpg)
Rachael Eastwood - Advice, Guidance and Support (AGS) Caseworker
Rachael supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Rachael on 01484 515086 or email Rachael here
![Jully Gaye](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1584/tile_fill_067_WelcomeCentre_Hudds_Oct23_byHeatherMagner.jpg)
Jully Gaye - Advice, Guidance & Support (AGS) Caseworker
Jully supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Jully on 01484 515086 or email Jully here
![Caseworker Stacey](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1519/tile_fill_foodbank-1166.jpg)
Stacey Gomes-Siqueira - Advice, Guidance & Support (AGS) Caseworker
Stacy supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Stacey on 01484 515086 or email Stacey here
![Duncan Shaw](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1583/tile_fit_086_WelcomeCentre_Hudds_Oct23_byHeatherMagner.jpg)
Duncan Shaw - Advice, Guidance & Support (AGS) Caseworker
Duncan supports our clients through signposting, advocacy, supporting them into services, and client grants
Contact Duncan on 01484 515086 or email Duncan here
![Driver Paul](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1010/tile_fill_IMG-4891.jpg)
Paul Dickinson - Driver
Paul is our driver, responsible for delivering food packs to clients who are unable to access the centre. Paul also assists with stock movement between our warehouse and main centre as well as collections from our local food suppliers.
![Laura Howie](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1771/tile_fit_039_WelcomeCentre__11April24__nexpo1.jpg)
Laura Howie - Operations Assistant
Laura supports Jess in overseeing our day-to-day operations at Lord Street, including volunteer training and supporting office management.
Contact Laura on 01484 515086 or email Laura here
![Jack Hoyle](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1769/tile_fill_026_WelcomeCentre__11April24__nexpo1.jpg)
Jack Hoyle - Operations Assistant
Jack supports our warehouse team and helps our driver Paul when required.
Email Jack here
![Katie McKay](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1575/tile_fill_341_WelcomeCentre_Hudds_Oct23_byHeatherMagner.jpg)
Katie McKay - Operations Assistant
Katie supports Jess in overseeing our day-to-day warehouse operations, including volunteer training and support and stock processes.
Contact Katie on 07564 775734 or email Katie here
![Chair of Trustees](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1576/tile_fit_004_WelcomeCentre_Hudds_Oct23_byHeatherMagner.jpg)
Richard Whiteley - Chair of Trustees
![Ellie Coteau](https://hubble-live-assets.s3.eu-west-1.amazonaws.com/twc/image_asset/file/1750/tile_fill_tile_fill_034_WelcomeCentre_feb22__nexpo1.jpg)
Ellie Coteau - Chief Executive (maternity until April 2025)