Contact us | The Welcome Centre

The Welcome Centre

We have two locations for our foodbank, one for clients and one for donors. Please ensure you go to the correct location.  

Donations centre - to drop off donations of food and goods

  • Unit 10-11 Queens Mill Industrial Estate, Queens Mill Road, Lockwood, HD1 3RR
  • We are open from Monday to Friday (excluding Bank Holidays) between 10.15 am to 1.15 pm for your donations

Foodbank collection point and postal address

  • 15 Lord Street, Huddersfield HD1 1QB
  • We are open from 10 am to 4 pm Monday to Friday for pack collection and to receive financial donations

Phone us 

  • General enquiries 01484 515086 from 9.30 am to 4.30 pm
  • Referrals 01484 340034 between 10 am and 4 pm Monday to Friday  

Contact us via Facebook Messenger

Kate Auker - Chief Executive (Maternity cover for Ellie Coteau)

Kate ensures The Welcome Centre delivers a high-quality service to people in need in the community. She’s responsible for the centre achieving its operational and strategic aims. 

She manages and supports the staff team, policy development and stakeholder engagement. Also, Kate secures funding for the centre and manages the strategic plan for the future.  

To contact Kate call 01484 515086 or email [email protected]

Mike Bristow - Centre Manager

Mike is responsible for the day-to-day running of our Lord Street site, including recruiting, training, and managing our volunteers.

To contact Mike call 01484 515086 or email [email protected]

Emma Greenough - Fundraising Manager

Emma runs all the promotional activities for The Welcome Centre, including the website and social media. She also develops relationships within the community and the business sector.

She supports a wide range of activities to generate both financial support and food donations in line with our marketing and fundraising strategy. Speak to Emma if you want to discuss donations, events, partnerships or fundraising. 

To contact Emma call 01484 515086 or email [email protected]

Kerry Fowden Advice - Guidance and Support Manager (AGS)

Kerry’s role as Advice, Guidance and Support service manager is to develop and deliver the AGS service to ensure we provide a high quality, accessible provision to all our clients and referring agencies. To maintain and develop good working partnerships within Kirklees and to deliver and develop training for our clients, staff and volunteers. 

To contact Kerry call 01484 515086, mobile 07762953704 or email [email protected]

Charlie Taylor - Deputy Advice, Guidance and Support Manager (AGS)

Charlie supports the management of the Advice, Guidance & Support Service at The Welcome Centre. She will be expanding the AGS service to offer tailored financial support to empower our clients and help move them into financial independence. 

She works one-to-one with clients to identify reasons they are in financial crisis and offers budgeting advice to maximise their income and look at ways of reducing expenditure.  

To contact Charlie call 01484 515086 or email [email protected]

Katie Peel - General Assistant

Katie assists the Centre Manager with the day-to-day running of our Lord Street site. This includes supporting the recruitment, training, and management of our volunteers. 

Contact Katie on 01484 515086 or [email protected]

Paul Dickinson - Driver

Ellie Coteau - Chief Executive (maternity leave until January 2022)

Jeanne Watson  - Chair of Trustees

Jeanne worked for 20 years as a Secondary Headteacher. Now retired, Jeanne leads our Board of passionate and enthusiastic trustees. Jeanne and the Board work closely with our Chief Executive to steer The Welcome Centre's strategic aims and ensure our charity's proper governance. As well as being Chair of Trustees, she is a regular and enthusiastic volunteer at both Welcome Centre sites.  

To contact Jeanne email [email protected]

General enquiry

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The Welcome Centre (Huddersfield) is registered in England and Wales under charity number 1151282. We are based at 15 Lord Street, Huddersfield HD1 1QB. We use cookies to improve your experience using this website.
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