Linda had been working for a fast-food restaurant and although they had reduced her hours two months earlier, she had worked really hard to make ends meet.
Already worrying about how she would manage her limited budget as the Christmas period approached, she was devastated when they made her redundant on 1st December as the restaurant could no longer keep her on.
Linda went to the Job Centre to ask for help. They advised her to apply for Universal Credit whilst she looked for a new job. Although Linda applied straight away, the 5 week wait for Universal Credit meant that she wouldn’t receive any money until after Christmas.
The Job Centre referred her to The Welcome Centre for food packs. As with all clients starting a new Universal Credit claim, we agreed to support her for the next 5 weeks, until her benefit was paid.
Using the money raised through The Welcome Centre’s Christmas 50p pot appeal, we also provided her with a Christmas food pack. This pack had lots of items to make a Christmas dinner at home.
Cath, Advocacy, Guidance and Support Worker at the food bank also helped Linda apply for a grant to replace her cooker.
Her old one had broken and she had no money to replace it. Her application was successful and she received a refurbished cooker in time for Christmas.
Although Linda was still struggling to find work and budget, she sat down on Christmas Day with food in the cupboards and was able to make Christmas lunch.