Supporting early intervention work: Case Study from The Welcome Centre from Suzy East on Vimeo.

The Welcome Centre (TWC) is a food bank based in Huddersfield, UK. They provide support to people experiencing a personal crisis, offering practical help in the form of food, toiletry and household support packs. A support worker provides advice to those using the service to help address the underlying problems, and reduce the risk of such dependency developing.

DataKind UK and TWC partnered to build a system that could identify a client’s likelihood of needing additional or longer term support and to work jointly to implement this process. The aim was to create a probability score which could aid the support worker to decide, in conjunction with other information, whether a client is likely to need extra support.

Filmed by Tot Foster, in partnership with Superhighway


The Welcome Centre (Huddersfield) is registered in England and Wales under charity number 1151282 and company number 8428517. We are based at 15 Lord Street, Huddersfield HD1 1QB. We use cookies to improve your experience using this website.
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