Volunteer | The Welcome Centre

Volunteers are at the heart of our charity. Over 100 individuals give a few hours of their time each week. 

We have a variety of volunteering roles all of which are vital to our work. So whether you're collecting donations, making up food packs, or greeting clients, we couldn't open the doors each day without volunteers like you. 

If you're interested in corporate volunteering see business partnerships or contact [email protected]

We are currently recruiting warehouse and reception volunteers. Please apply using the form below. 


Reception volunteers

Our reception volunteers work in our client waiting room, welcoming clients and using our computer and phone systems to book clients in when they arrive to collect food packs. This role is based at our Lord Street offices.

  • This role requires a people person, good verbal communication skills, and some computer skills. 
  • Full training for the role is provided.
  • We need reception volunteers who can commit to at least one shift per week any day Monday to Friday (shift timings are: 09:45 am – 1 pm, 1 pm - 4.15 pm)
  • Please apply using the form below

Warehouse volunteers

Our warehouse volunteers receive donations of goods directly from members of the public and other supporters, sorting incoming donations through our stock system, and assist our drivers to load and unload vehicles. This role is based at our warehouse at Queens Mill Industrial Estate, Lockwood.

  • This role requires manual handling of stock and acting as a positive ambassador for The Welcome Centre when interacting with supporters making donations
  • Full training for the role is provided
  • We require a commitment to a regular shift, ideally one morning per week, Monday to Friday.  
  • Please apply using the form below

We have further volunteer roles below, however, we are not recruiting for these roles at present.

Phone referral volunteers

Our phone referral volunteers take incoming referrals for client support from more than 100 local agencies. Phone referral volunteers need to take calls and record the referral information concisely and accurately using our referral software system. This role is based at our Lord Street offices.

  • This role requires good verbal and written communication skills, a good phone manner, and computer skills
  • Full training for the role is provided
  • We require a commitment to a regular shift, ideally one morning or afternoon per week, Monday to Friday

Advice, Guidance and Support service (AGS) volunteer 

Our advice, guidance and support service volunteers support the AGS staff team. The role involves welcoming clients, signposting them on to additional services and arranging support sessions. This role is based at our Lord Street office. 

  • This role requires a people person with good verbal communication skills
  • The role will require some computer skills
  • Full training for this role is provided
  • We are looking for volunteers who can commit to at least one shift per week Monday to Friday either 10 am – 1 pm or 1 pm - 4 pm
  • Please apply using the form below

Logistics volunteer

This is an important role, as our logistics volunteer is responsible for organising all of our food packs ready for delivery. The main area of work is boxing up and labelling packs for delivery, liaising with staff to ensure key messages are passed on to drivers, and client records are updated accurately with delivery information. 

  • Additional duties include helping with cleaning and liaising with drivers
  • This role requires a lot of manual handling, excellent organisational skills, and the ability to work well independently

General volunteers

Our general volunteers perform an important and varied role at our Lord Street offices. The main area of work is putting together crisis packs of food, toiletries, and other essential items for our clients, tailored to meet their individual needs. Additional duties include sorting and decanting food, receiving donations from members of the public, and admin tasks. Full training will be provided.

  • This role requires attention to detail and the ability to follow instructions
  • The role also involves some light manual handling. Full training is provided

Delivery volunteers and buddies

Our delivery volunteers work in pairs to collect surplus donations from local businesses and transport stock between our warehouse and main office. You would also be an ambassador for The Welcome Centre when dealing with our corporate food donors.  Working in pairs means driving and buddy roles can be alternated as required. 

  • This role requires a clean driving licence
  • You would need good physical health for lifting and carrying. Full training is provided
  • We require a regular weekly commitment for one morning per week, Monday to Friday

Volunteering application form

What volunteering role are you applying for?

Please tick all the times you are available to volunteer. Mornings are 10 am to 1pm. Afternoons are 1pm to 4pm. Please note the warehouse and driving are morning only.

Communication preferences

The Welcome Centre (Huddersfield) is registered in England and Wales under charity number 1151282. We are based at 15 Lord Street, Huddersfield HD1 1QB. We use cookies to improve your experience using this website.
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