Jobs | The Welcome Centre

Post: Advocacy, Guidance & Support (AGS) Manager (new post) 

Salary: £26,470 per annum 

Contract type: full time (37.5 hours per week, and additional evenings and weekends as required), fixed-term for 3 years 

Location: central Huddersfield, post not suitable for remote working

We introduced our Advocacy, Guidance & Support (AGS) service five years ago, and since then it has gone from strength to strength. Thanks to grant funding we have recently secured, we are now in the exciting position of being able to expand the service, and are looking to recruit a manager to join our growing team.

The successful candidate will be a highly motivated, resourceful individual with the ability to operate strategically. They will have extensive experience in the field of advice or support worker, and the ability to lead and motivate a team of staff and volunteers.

Key responsibilities:

  • To provide leadership, direction and support to Advocacy, Guidance & Support (AGS) staff and volunteers, including leading in recruiting, training, and supervising AGS volunteers.
  • To coordinate staff and volunteers in delivering one-to-one support to food bank clients, ensuring a client focussed, high standard of service at all times. 
  • To coordinate the development and maintenance of partnerships with other agencies, for the benefit of clients with long-term issues.
  • To coordinate the development and maintenance of client resources and training, and develop other client focussed projects where appropriate.

About The Welcome Centre

The Welcome Centre is a large, independent food bank in Huddersfield, West Yorkshire. We’re one of the largest food banks in the north of England. We have a team of six staff working across two sites, supported by 100 volunteers. Each year we support thousands of people in crisis in our community. Everyone we support is referred to us from one of our frontline partner agencies, and once people are referred to us we provide practical support including food, toiletries, and other essential items. We also offer people one to one advocacy, guidance and support to help them address any underlying or ongoing issues which prevent them getting back on their feet.

Next steps

If you would like more information about this role, please email [email protected] to arrange an informal discussion over the phone.

To apply, please download an application pack using the link below.

Application packs include a full Job Description and Person Specification for the role.

Closing date for applications: 5pm on Wednesday 2 December.

Interviews: successful candidates will be contacted directly regarding interview arrangements.

Application pack  

The Welcome Centre (Huddersfield) is registered in England and Wales under charity number 1151282 and company number 8428517. We are based at 15 Lord Street, Huddersfield HD1 1QB. We use cookies to improve your experience using this website.
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